If treatments are cancelled with less than 24 hours for any other reason then the FULL FEE will be charged.
You may cancel your Package of Care at anytime. Any unused whole hours will be refunded minus £75 for administration changes.
Thank you in advance for honouring this agreement.
COVID-19
If you are feeling unwell in anyway I would rather you cancel or rearrange your appointment rather than risking spreading the virus.
If a treatment is cancelled or deferred at short notice because you have COVID-19 or have symptoms of COVID-19, any standard cancellation fees will be waived at my discretion. I will ask you to kindly confirm in writing that your appointment has been cancelled or deferred because you have COVID-19 or symptoms of COVID-19